Independence Health System is an accredited provider of service for Medicare and Medicaid patients and are contracted with most major payers, including but not limited to:
We recommend that you verify coverage with your insurance company due to home host policies and tiered/narrow networks.
To continue providing services, our hospitals must receive compensation for those services. An inpatient hospital bill includes charges for your room, linen services, nursing care and meals as well as certain other goods and services ordered by your physician.
When a patient is discharged, the hospital submits the bill to the patient’s insurance company. If a patient does not have insurance, the bill becomes that patient’s responsibility. Additional payment options may be available if you meet program criteria or guidelines for financial assistance.
Hospital services not covered by your insurance are billed to the patient. For questions about a hospital bill or financial assistance:
Communication (telephone, etc.) fees are not covered by any insurance.
A separate bill is sent from a patient’s physician, lab or other health care provider who performs services during a hospital stay. Independent physician services that bill separately may include radiology, emergency room, pathology, urology and others. Arrangements for these and other services not provided directly by the hospital are the patient’s responsibility.
If you have questions regarding a bill from one of these providers, please contact:
Frick, Latrobe & Westmoreland Hospitals:
For questions about an Excela Health Medical Group bill or financial assistance,
call the billing department,
724-527-8050 or
1-855-452-9838, Monday through Friday, 8 a.m. to 7 p.m.
For questions about a Butler Medical Providers bill or financial assistance, call the billing department, 724-490-4110, Monday through Friday, 8 a.m. to 4 p.m., Monday through Friday.
Independence Health System, (Frick, Latrobe and Westmoreland Hospitals) have partnered with CarePayment to provide affordable financing options to our patients who need help paying their medical bills over time. To learn more, click here.
For information on Butler/Clarion financial assistance, click here.
In March 2020, the Centers for Medicare & Medicaid Services (CMS) temporarily waived certain Medicaid and Children's Health Insurance Program (CHIP) requirements and conditions in response to COVID-19. The easing of these rules helped people with Medicaid (Medi-Cal in California) and CHIP—in all 50 states, the District of Columbia, and the five U.S. territories—keep their health coverage during the pandemic.
A new law ends Medicaid continuous coverage on March 31, 2023 and requires states to restart eligibility renewals beginning April 1, 2023.
For more information about this change, click here.
For more information about how to renew your coverage, click here.